Shipping & Returns

Shipping & Tracking

We ship most of our goods via Express Mail Service to ensure fast and secure shipping to any destination. And sometimes, we may send items though UPS, TNT, DHL, Fedex as well. Usually, goods will be shipped out at shortest time after receiving the order. Please allow enough working days from dispatch. Additional delays may occur during the months of September to March due to the high demand and heavy load on postal services and customs.

Tracking Methods

After we send out your order and if you request, we will send you the tracking number and tracking links to your registered email address. Check your e-mail for the link and tracking number and simply enter this information into the proper fields and click on the track button.Note: If you can't check it immediately with the tracking number, please wait with patience. Some time is required by the delivery company for uploading.

Note:When receiving and signing for the cargo, you must inspect the cargo carefully to make sure whether it is perfect or not; you should send letter for us instead of signing for if it has any breakage; we will help you to process! But if after receiving and signing for said again the product has any question,we are generally irresponsible!

1. If you find the parcel broken when delivery, please open the parcel to check whether items are kept well. If not, please refuse to accept the delivery. When the parcel is returned to us automatically, we will confirm if the damage is made during transportation. If yes, we will send you a new one of same model for exchange or fully refund your money according to your request.

2. If you want to return the parcel already signed by you, please email us to get the shipping address where your parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong shipping address without asking for our customer support's advice.